FAQs
Frequently Asked Questions for some of the work we do and to help you along the way with our site.
Home / FAQs
Frequently Asked Questions for some of the work we do and to help you along the way with our site.
Home / FAQs
Below are some frequently asked questions (FAQ) along with their answers for an MSP (Managed Service Provider), IT Reseller, VOIP, Broadband, and Cybersecurity business
Managed IT Services involve outsourcing your IT operations to a third-party provider who takes responsibility for monitoring, managing, and maintaining your IT infrastructure and systems proactively.
Managed IT Services typically include network monitoring, helpdesk support, cybersecurity management, data backup and recovery, software updates, and IT infrastructure management.
Managed Services can improve operational efficiency, enhance cybersecurity, ensure regulatory compliance, provide access to skilled IT professionals, reduce IT downtime, and help control IT costs.
VOIP stands for Voice over Internet Protocol, which is a technology that allows voice communication and multimedia sessions over the internet rather than through traditional phone lines.
VOIP offers cost savings, scalability, flexibility, advanced features (such as voicemail-to-email, call forwarding, and virtual receptionist), integration with other business applications, and the ability to make and receive calls from anywhere with an internet connection.
Yes, when properly configured with encryption and security protocols, VOIP can be as secure as traditional phone systems. We implement industry-standard security measures to protect your VOIP communication from cyber threats.
An IT Reseller is a company that purchases technology products and services from manufacturers or distributors and sells them to end-users or other businesses.
We resell a wide range of IT products including hardware (such as servers, desktops, laptops, and networking equipment), software (operating systems, productivity suites, security software), and peripherals (printers, monitors, storage devices).
Yes, we provide consulting services to help businesses assess their IT needs, recommend suitable products, design IT infrastructure, and implement technology solutions tailored to their requirements.
An IT Reseller is a company that purchases technology products and services from manufacturers or distributors and sells them to end-users or other businesses.
We resell a wide range of IT products including hardware (such as servers, desktops, laptops, and networking equipment), software (operating systems, productivity suites, security software), and peripherals (printers, monitors, storage devices).
Yes, we provide consulting services to help businesses assess their IT needs, recommend suitable products, design IT infrastructure, and implement technology solutions tailored to their requirements.
Business Broadband is a high-speed internet connection designed specifically for business use, offering faster upload and download speeds, greater reliability, and priority support compared to residential broadband.
The required broadband speed depends on factors such as the number of users, type of applications used, and data transfer requirements. We assess your business needs and recommend an appropriate broadband plan to ensure optimal performance.
Yes, we offer business broadband packages with Service Level Agreements (SLAs) that guarantee uptime, reliability, and priority support to minimize downtime and ensure uninterrupted internet connectivity for your business.
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