IT Support

Proactive approach to technology and infrastructure management

OUR SERVICES

We’ll Worry About Technology – You Can Focus on Your Business

If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Are you leaving IT to chance?

Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.

Our IT Support Features

We’ll Worry About Technology – You Can Focus on Your Business

If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Are you leaving IT to chance?

Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.

A Complete Suite of Fully-Managed IT Services

We’re here to help you take the hassle out of IT management, so you can focus on your business. Our offerings include:

Server Monitoring and Care

We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response
as necessary.

Desktop Monitoring and Care

Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all — quietly and in the background while your employees remain productive.

Managed Antivirus

Keeping your Devices safe from Virus’s and Malicious Content with Webroot Security.

Web Protection

Keeping your Devices and Staff safe from Malicious Websites as well as Monitoring your Staff Productivity.

Patch Management

Keeping your devices up to date with the Latest Microsoft and Third Party Patches.

Network Monitoring & Care

We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.

Help Desk

Our Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.

Business Continuity

Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again

Let us answer any questions you have about our managed IT services. We’ll show you the simplest and most affordable way to keep your IT network in top form.

Regularfrom£12

Remote Conntrol
Daily Health Checks
Web Protection
Risk Management
8hr/5day Support

Enquire

Premiumfrom£15

Remote Conntrol
Daily Health Checks
Asset Auditing
Managed Antivirus
Web Protection
Risk Management
8/7 Support

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Premium Plusfrom£20

Remote Conntrol
Daily Health Checks
Asset Auditing
Managed Antivirus
Web Protection
Patch Management
Risk Management
File Backups (one shared location)
24/7 Support

Enquire

Discounts available over 10 devices

What do we Cover

Desktop performance problems

Server Operating Systems

Desktop Crash & Rebuild

Printers & Scanners

Virus and malware infections

User administration

Shared Folder Permissions

Wireless Networks

Routers & Switches

Thin clients and virtual desktop infrastructure (VDI)

NAS & SAN Storage

Hyper V & VMWare

Custom Project Work

We also offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups and configurations, and more. There are are more than 85 projects to choose from – and best of all, our technicians can perform the work overnight or over the weekend; so there’s no interruption or downtime at your office.