Communications

VOIP Phone Systems for Every Business

With our diverse options for communication solutions we can almost guarentee to be able to have one to fit your business requirement and save you money in the process!

What makes us different?

Unlike other VoIP providers/resellers we do not resell other VoIP proviers, we work closely with a major SIP wholesaler to ensure we are able to offer you the best possible services at the best possible price. You may notice that we do not offer unlimited packages as a standard offering, this is because our call charges are that low it never works out cost effective for our customers

Our PBX Platform 3CX

As part of our VoIP offering we include a 3CX PBX per customer meaning you are not on a shared tennant with other customers! We honor all 3CX pricing and do not charge you for the free license (we only charge a small fee for hosting where you require us to host your PBX). If you wanted to bring your own license or take it with you if you choose to leave you are free to do that as all licenses are in the customers name and not ours.

For the full list of features and edition comparison please visit https://www.3cx.com

Our Telephony Features

Office Without Limits - iOS & Android Apps

  • Use your extension from anywhere
  • Free VoIP calls with your smartphone
  • Save battery life with “PUSH” notifications
  • Connect all apps simultaneously via SIP Forking
  • Most Progressive Android & iOS VoIP apps in the UC market
  • Benefit from integrated features such as status, web conferencing, instant messaging

Easy to Use Windows & Mac Softphones

  • Initiate IP Phone calls from your desktop with CTI mode
  • Work remotely from anywhere
  • Easily view the status of your colleagues
  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
  • Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
  • Automatically obtain reports on customer and agent activities
  • Includes Wallboard and Q-Manager view

PBX Hosting Costs

VPS PBX from £12/m
1 vCore
2 GB
40 GB NVMe
UK Hosted

Call Charges

UK Fixed £0.00750/min
UK Mobile £0.02050/min
USA £0.01440/min

1p connection charges apply to all

SIP Trunks

We don’t charge for SIP Trunks

Phone Numbers

1 Free Geographical number then additional number from £1/month

Geographical Numbers
National Numbers
Freephone Numbers
Global Numbers

Document Downloads

Pricing & Info..

App-free Video Conferencing for Unlimited Users

App-free Video Conferencing for Unlimited Users
Most video conferencing solutions require users to download an app or signup and create an account to be able to use their service. Apart from it being time-consuming, downloading video conferencing apps can also be a security risk as well as a barrier for users.

3CX’s integrated video conferencing solution is easy to use and app-free. This means that the external participants you invite will not need to download any apps or create any accounts to be able to join your meeting. Just click on the video conferencing meeting link from their browser and voila! They’re in.

3CX Conferencing Features

  • No app required
  • One-Click conference
  • No extra downloads or signups
  • Easily set up remote business meetings
  • Pricing based on the number of participants, no per user licensing
  • Unlimited users no matter which package you choose
  • No monthly costs, just one low, yearly payment
  • Integrated with 3CX – free for up to 250 participants
  • Meeting reports are sent to organizer at the end of each meeting
  • Remote control and screen sharing for quick & easy troubleshooting
  • Upload PDFs and share documents
  • Easy to use polling tool for feedback

Advanced Call Center Software

Customer Service Guaranteed with Call Center Software
Call center software allows team members to work from various dispersed locations while retaining a cohesive unit through unified communications. Through a multichannel contact center solution, businesses are able to make sales, offer support, resolve issues and build customer relationships.

With the 3CX Live Chat & Talk plugin your agents can chat, video and call with your website visitors in real-time for truly seamless customer experience. 3CX ensures that your employees can work more efficiently, track their progress and provide valuable interactions that your customers will remember.

3CX Conferencing Features

  • Integrated Wallboard for real-time monitoring
  • Detailed reports of longest wait time and abandoned calls
  • SLA and Callback Statistics
  • Call Back option for customers not willing to wait
  • Log agents in and out of queues
  • Hunt by Threes – Random & Prioritized
  • Call Back – callers can hang up and keep their position
  • Round Robin
  • Listen in allows you to listen to a call without the caller or agent knowing
  • Train new agents during a live call with the whisper function
  • Agents making a mess of a call? Use Barge in to take over
  • Live chat & talk with your website visitors
  • Zendesk, Salesforce, Freshdesk, Office 365, Microsoft Dynamics and more
  • Automatically link incoming calls to customer records
  • Launch phone calls with a single click from your browser or application
  • Ensure customer satisfaction with quick and easy logging of interactions

Automated Tasks

Enable automated tasks for business needs.

Performance Monitoring

View history of performance of devices.

Web Protection

Keeping your Devices and Staff safe from Malicious Websites as well as Monitoring your Staff Productivity.

Unlimited Fibre Broadband

Supplier for ADSL, FTTC, FTTP and Mobile Broadband

Our Internet Packages

Low Cost Broadband

Our business broadband packages start from as little as £20/month +VAT INCLUDING Line Rental

Static IP

Add a static IP to your connection for as little as £1/month

Unlimited Fibre Broadband

Supplier for ADSL, FTTC, FTTP and Mobile Broadband

MPLS

Fully managed MPLS solution for peace of mind and ease of intersite connectivity.

Here are a few brands we can sell and work with in Communication .

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Latest Blog Posts

14Jul

Ayava to 3CX VOIP Migration

A new Web and Software client was on the process of getting upgrade costs for their old Avaya IP... read more